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"Entitled customer tried to return a used cake after the party"
Image is representative only and does not depict the actual subjects of the story.
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Luckily, the author of this anecdote had a decent manager, who agreed that this customer was in the wrong. We come across far too many stories where the manager will just throw the employee under the bus. Thankfully, that's not what happened here. When the manager got involved, he doubled down on the store's no refund policy and left this woman grasping at straws for more bogus reasons why she needed her money back.
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Image is representative only and does not depict the actual subjects of the story.
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